Blog Archives

When Anger Blocks Communication …

Scenario: You are attending or conducting a meeting and someone says something that sends you or a team member ballistic. The natural reaction to this behavior tends to signal that the meeting is off track and little will be accomplished.

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Posted in Communication Skills, Conflict Resolution, Professional Skills

Don’t Let Body Language Sabotage You!

Dr. Travis Bradberry contributed an article to the Huffington Post entitled, 15 Body Language Secrets of Successful People, and asserts that our bodies have a language of their own, and their words aren’t always kind. The perspective of this article

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Posted in Communication Skills

10 Quick Tips … to improve communications!

I believe that each of my readers have experienced this conundrum: What else can I do to communicate more effectively with my team? Often times, we may try to create a formalized plan or approach to address communication issues. But,

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Posted in Communication Skills, Professional Skills

Listen Here!

OK, you may or may not be a jazz fan as I am. But, Eddie Harris recorded a tune entitled, Listen Here. What I would like to suggest is that, there are several ways to effectively make your points in

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Posted in Communication Skills

Is Eye Contact Overrated?

I reviewed a study that was published in Psychological Science, entitled, In the Eye of the Beholder: Eye Contact Increases Resistance to Persuasion.  This study suggests that eye contact may not be as important as we have come to accept as

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Posted in Communication Skills

Make Your Point … not enemies!

Making your point with just the right amount of specificity, intensity and conviction is very difficult. Communicating with our colleagues, friends or family members is so difficult because we don’t want to run the risk of alienating them. If we

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Posted in Communication Skills, Professional Skills

Want Team Members to Speak Up? … some suggestions!

If your team is like most, you probably have some introverts and extroverts. We don’t have to worry about the extroverts speaking up, but the introvert may need some encouragement. In a personal setting, introverted or shy team members may

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Posted in Communication Skills, Professional Skills

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