Decision Making Models … Cognitive Theory

Effective Decision Making CourseOne decision-making theory or model is described as Cognitive. This theory is a non-statistical, context related process that is similar to a time-consuming and context dependent problem solving process.

Research and conclusions in the area of decision-making draw on fields such as philosophy, cognitive science, developmental studies, and neuro-science.

Decision-making is the central activity for both leaders and managers. Since managing and leading are different, perhaps a simple definition of each would be helpful: Managing is “Doing things right” and leading is “Doing the right things”. Leaders have a goal of creating an innovative environment that will include mistakes, and managers have a goal of reducing and eliminating mistakes and waste.

The decision maker must incorporate perspectives including the organizational, environmental, historical, political, and psychological aspects of the problem into the process. Different managers or leaders make different decisions because we all have different experiences and unique backgrounds. Every experience in life shapes our mind in a unique way. As humans, we experience the world in our own ways and therefore adding different ingredients into our decision-making took kit. Models are useful but, reality must take precedence over the decision model, because reality cannot be fooled.

Another aspect of decision-making that requires attention is communication skills. We must also focus on communicating the results and recommendations to achieve a consensus concerning an acceptable course of action. When communicating a decision, the process should be explained and include the reasoning, planning, judgment, perceptions, awareness, and learning involved in the process.

Related Articles:   Decision Making trust your intuition … YES or NO? and  Decision Making Decision Making Styles … 1,2,3,4!

Please “Like” and share your comments. Additional training resources are located here.

FREE Digital Course PreviewsChange Management  PRIDE System of Customer Service  Interviewing Skills  Performance Management  ROAR Model of Process Improvement  Superior Sales Strategies  Time Management


James E. McClain is the author of Successful Career Development: A Game Plan, the book upon which some of our training programs are based. He has over 30 years' experience as a corporate HR executive, small business owner with ongoing experience in career development and as a college instructor. His educational background includes a B.S. and Masters degrees Education and Certification in Financial Planning. Our promise is that "you can pay more for training but you can not buy better training." The mission is to deliver the most effective and cost effective training and development programs.

Tagged with:
Posted in Decision Making

Enter your email address to follow this blog and receive notifications of new posts by email.

Join 135 other followers

%d bloggers like this: