Monthly Archives: November 2014

RESUMES … eliminate MISTAKES!

Laszlo Bock, SVP, People Operations at Google says that they receives as many as 50,000 resumes in a single week. He sees the same mistakes made again and again by candidates, any one of which can eliminate them from consideration

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Posted in Leadership, Professional Skills

Quality Outreach … 8 opportunities!

In business development, it is important to make every contact attempt count in order to provide your outreach target with the best information possible. That being said, it’s crucial to be prepared when communicating with anyone in your quest for

Posted in Leadership

Pull The Trigger … on the event!

The way I see it is trigger events are nearly always useful to your selling outreach efforts because they are changes in your buyer’s environment that can create instability and that instability can create a need that your product or

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Posted in Leadership, Selling Skills

Outreach Questions … open or closed-ended?

  The first step in your target qualification process is to think about the qualification questions you need to ask. Often when we consider reaching to our outreach target (OT), we wonder if we will scare outreach targets away asking

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Posted in Leadership

Savvy Negotiators

Savvy negotiators know that reading body language during a negotiation is essential. Yet, numerous business people fail to read nonverbal messages of their counterparts, mainly because they’re not paying enough attention. They simply overlook crucial signs. Negotiation experts typically advise

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Posted in Leadership, Negotiation

Take PRIDE … in your customer service!

The PRIDE system of Customer Service TM is an acronym based on five principles of customer service. Adopting the principles of the PRIDE system will help you to develop and exhibit a more positive attitude and a cheerful outlook on

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Posted in Customer Service

Reach Out … creatively!

As Charles Barlely’s book title says, “I May be Wrong, but I Doubt it. I believe that Outreach Targets (OTs) need creative solutions to the challenges they face in their business or profession. More specifically they need your creativity. ”One

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Posted in Leadership, Selling Skills

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