What Does Google Know About Great Managers?

8 Rules From GoogleThere is a fascinating bio on Larry Page, the co-founder and CEO of Google.

The word is that for many years he was “anti-management”. The reason was that Google hired the most talented software engineers, and having a layer of supervisors to manage them and prioritize their work was an unnecessary cost and impediment to getting work done. He reasoned highly talented people should be able to manage themselves. Google decided to use data to test the hypothesis that “managers don’t matter” anymore.

They were surprised by the findings and they were wrong. Their research showed that not only were managers critical to successful operations, but that their “good managers” actually increased job satisfaction and employee retention. Google subsequently researched, “What does a “good manager” look like, and how do you create more of them?”

Their research identified 8 key traits that managers need to possess in order to be successful.

1. Have a vision
2. Be a good communicator
3. Be productive and results oriented
4. Be a good coach
5. Empower the team and do not micromanage
6. Use your technical skills to advise
7. Express concern for team members’ well being
8. Help with career development

Google now hires and trains their managers to be able to deliver in these 8 areas. In many other organizations, unfortunately, most new managers are left to sink or swim when they get promoted into a management role.

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James E. McClain is the author of Successful Career Development: A Game Plan, the book upon which some of our training programs are based. He has over 30 years' experience as a corporate HR executive, small business owner with ongoing experience in career development and as a college instructor. His educational background includes a B.S. and Masters degrees Education and Certification in Financial Planning. Our promise is that "you can pay more for training but you can not buy better training." The mission is to deliver the most effective and cost effective training and development programs.

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