Monthly Archives: March 2014

Don’t Say These to Your Customers

All of us know that great customer relationships are difficult to establish, but easy to ruin when we say the wrong things. There are many more suggestions that I could list, these can be implemented immediately.  “No.” Say, “Yes, we

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Posted in Customer Service, Selling Skills

Create Your Personal Brand

Edwin Dearborn suggests that each of us should create a personal brand because “branding” is crucial in today’s business world. And, this personal branding requires a well-crafted effort on your part. Your brand must reflect what is genuinely characteristic about

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Posted in Career Development, Marketing & Sales

Job Applicants Hate This …

The hiring process is tough, time-consuming, arduous and an anxious experience.  Here are five things you can do to make the experience more pleasant for those who apply to your open positions. Here are three considerations that should not be

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Posted in Hiring

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